Please allow up to 15 minutes for a purchased package to appear in-game. Any purchases made with eChecks can take up to 2 weeks to clear. If you have any issues with your purchase, please contact an admin or join our Discord Server. Note: You are responsible for managing your subscription, including canceling/upgrading. You can cancel any active subscription by going to the link found in your email - We will never do this for you unless you have an issue where you cannot do it yourself.

Support

Need any questions answered before checkout? Waited a while but your package still hasn't arrived? Ask the community / staff, or for payment support, submit a support ticket on our discord server!

Refund policy

All payments are final and non-refundable. Attempting a chargeback or opening a PayPal dispute will result in permanent and irreversible banishment from all of our servers.

It could take between 1-20 minutes for your purchase to be credited in-game. If you are still not credited after this time period, please open a support ticket on our Discord with proof of purchase and we will look into your issue.

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